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Privacy Policy

Privacy Policy

Last Updated: December 2025

Gem Legacy (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, sign up for communications, or make a donation through our Keela platform (“Site”).

By using this Site, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Personal Information
Information you voluntarily provide, including:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Donation amounts and history
  • Payment information (processed securely by third-party providers; we do not store full payment details)

Automatically Collected Information

When you use our Site, our systems may collect:

  • IP address
  • Browser type, device type, and operating system
  • Pages viewed and time spent on the Site
  • Referral source (how you arrived at the Site)

This information helps us improve our Site and understand supporter engagement.

2. How We Use Your Information

We use the information we collect to:

  • Process donations and send tax receipts
  • Communicate updates, newsletters, and impact stories
  • Respond to questions or requests
  • Maintain accurate donor records
  • Improve our programs, fundraising, and outreach
  • Comply with legal and reporting requirements

We will only use your information for the purposes for which it was collected.

3. Sharing Your Information

Gem Legacy does not sell, trade, or rent personal information.

We may share your information with trusted third parties solely for essential operational purposes, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Donor management systems (e.g., Keela)
  • Email service providers (e.g., MailChimp, Klaviyo)
  • Website hosting or analytics tools

All third-party service providers are required to protect your information and use it only for the services they perform on our behalf.

We may also disclose information if required by law.

4. Security

We take reasonable and industry-standard measures to protect your information, including:

  • Encrypted payment processing
  • Secure servers and data storage
  • Limited employee access to personal data
  • Routine system monitoring

While no system can guarantee complete security, we work hard to safeguard your information using best practices.

5. Your Choices

You can:

  • Unsubscribe from emails at any time by using the link in any message or contacting us directly.
  • Update your information by contacting our team.
  • Request your data or ask for it to be deleted, in accordance with applicable laws.

We honor all reasonable requests promptly.

6. Cookies & Tracking

Our Site may use cookies and similar technologies to:

  • Improve functionality
  • Recognize returning visitors
  • Analyze how people use the Site

You may disable cookies in your browser settings, though some features may not work as intended.

7. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have inadvertently collected such information, we will delete it promptly.

8. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site signifies acceptance of any updates.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: Gem Legacy Email: info@gemlegacy.org Website: www.gemlegacy.org

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